FAQ

How do I book an event?

Send us an email or fill out the contact form on our website and we will get in touch with you. Include as much information as possible in your email so we can get you the most accurate quote.

How does it work?

Great question! We come to your residence or venue and set up your Grazing Table prior to your event starting. We usually finish our set up within 10-15 minutes of your event start time and are packed up and out of your way before your guests arrive, leaving you to focus on enjoying your time with your guests.

At the conclusion of the event, you can wash our tableware and return it to us within 3 days to our Fitzroy or Preston locations. Alternatively, you can select a Packdown Package and we’ll come and pack everything away and take our tableware with us.

If you’d like to have us stay for the duration of your event to keep your table looking beautiful and to pack up at the end, just let us know and we can add on a service package for you.

Is there a minimum number of guests or a minimum spend for event catering?

Yes, there is. Our minimum spend for event catering is $850.

Do you have a menu/catalogue where I can learn more about your packages?

Absolutely. Check out our Product Guide for further information about our Event Catering packages.

How far in advance should I reserve my date?

We do our very best to make sure we can look after all of your celebrations. A 6-8 week lead time is usually sufficient but the earlier the better.

What if I have a last minute event?

We know last minute catering pops up from time to time! We will always do our best to help.

If you do have a last minute order or event, please email us as soon as possible so we can get onto organising something for you straight away.

Do you cater on weekends and public holidays?

Yes we do! Most big events happen on the weekend so this is peak time for us. It’s good to note that catering on a Public holiday incurs a 15% surcharge.

How long does it take to set up my grazing table?

This depends on a few factors. The number of guests and location help us determine how long we will need. We like to make sure we are all set up and out of your way 15-20 minutes before your guests arrive to ensure the best possible experience for you. This is something we will communicate with you about while we are in the process of booking your event.

How long will the food last once it’s set up?

We recommend our Grazing Tables to be consumed within 3-4 hours when your event is indoors in a climate controlled space.

Can you set up my Grazing Table outdoors?

If the temperature is 28c and under, we can absolutely set up your Grazing Table outdoors. If your function is to be held outdoors please contact us to discuss options regarding placement; shaded areas are integral for any outdoor grazing table. Wet weather contingencies and back up plans are a must for this option.

Can you upgrade my cheese?

Yes absolutely, we can curate a package especially for you. Alternatively you can make a request for specific cheeses that you might already know and love.

Do you have any recommended suppliers?

Yes we do. We work very closely with florists, bakers, cake makers, stylists and many more to bring our events to life. Just let us know in your enquiry what you're looking for.

Will you come pack down our table?

Absolutely yes, we are happy to.

A fee of $180 applies plus any applicable travel fees if you are outside our 15km radius. Should you wish to pack down your table yourself, you can wash and return our tableware within 3 business days to our Fitzroy or Preston locations. We provide crates to transport the items back to us.

Do you cater for dietary requirements?

We sure do. Our tables can be designed completely vegetarian, vegan or gluten-free. Alternatively, if only a few of your guests have these requirements we will make a section that is dedicated to them and signed appropriately. We are very careful to respond responsibly to any allergies as well. Vegetarians incur no extra cost. Gluten free is an additional $1 per guest and vegan is an additional $2 per guest. This is because the highest quality gluten free and vegan products do have a much higher price tag and we never want to sacrifice quality.

Do you do hot food?

All of our offerings are served cold or at room temperature.

Do you cater events all over Victoria?

Absolutely. If your event is within a 15km radius of Fitzroy, travel cost is included in our listed prices. If your event is more than 15km away, your event will incur a travel fee. We will discuss this with you in more detail when we start working on the quote for your event.

Do you provide a drink service? Do you serve alcohol?

We do not supply or serve alcohol. We can provide soft drinks to your celebration for an additional fee. If this is something you’re interested in, please let us know in your initial email enquiry.

Do you provide plates, cutlery and/or napkins for my guests?

In an effort to reduce wastage, we don’t provide napkins, cutlery & plates as a default, but let us know if you do need them and we will be happy to add them to your event. Napkins are charged at $2.50 per 10 and biodegradable plates & wood cutlery at $1ea.

We work closely with some incredible crockery hire companies and can provide you with a quote. Simply let us know in your enquiry!

When is payment due?

A 30% non-refundable booking fee is payable to secure your date. The remainder of your total is to be paid 6 weeks prior to your event. If you book less than 6 weeks before your event, the total amount owed will be due upon booking.

For more details, please get in touch or ask for a copy of our terms and conditions.

What is your cancellation policy?

Your booking fee is non-refundable. Additional cancellation fees do apply depending on the lead time. Please see our T&C’s for more detailed information.

Can I add extra guests to my event?

Yes you can! As long as it is at least 2 weeks prior to your event.

I have another question…

Ask away. You can email us at catering@nolasfoodstore.com.au